As we deal with this world of uncertainty in the age of COVID-19, every day we wake up and something new has happened. Actually, it's almost every hour, especially in the world of foodservice.
As I was thinking about the damage already being done, I hear the world saying, we are all in this together. I hope they're right. The banks had their crisis, and 9/11 produced its challenges for the airline industry, and in a sense, the impacts airlines felt in 2001 is similar to what the restaurant industry is experiencing today. This may be where our industry finds its own changes, and it's incredibly important to embrace the change.
But what are those changes?